INSPIRE Behavior Change

Karin Hurt in her Let's Grow Leaders blog recently shared an simple but effective process for inspiring behavior change. She recommends what she calls the INSPIRE method.

I - Initiate: Start the discussion in a respectful tone.

N - Notice: Be clear about what you observed.

S - Support: Give supporting evidence regarding your concern.

P - Provide: Offer suggestions to help the staff member improve.

I - Inquire: Ask questions to check for understanding.

R - Review: Have the staff member review what they have committed to doing.

E - Enforce: Follow through with reward or reprimand as appropriate.